Set-up and manage your ELLA account

Yes! You can use the same email address to be linked to more than one preschool/school. Simply submit a new registration and select the new preschool or school from the dropdown list. 

You can see which preschools and schools you are linked to in the Account section of the Educator dashboard. 

Note: If you're linked to multiple preschools or schools, you won't be able to switch between them during the same session. Once you've selected a preschool or school, you'll need to log out and log back in to view information for a different one.

If you have forgotten your password you can change it by using the 'Forgot username and password?' link on the Educator dashboard login page.

1. Select Forgot username and password? on the login page.
2. Enter your Teacher email address.
3. Check your email inbox for an email containing an ELLA password reset link (check your junk or spam folder if you don’t see it in your inbox).
4. Select the link in the email to create a new password.
5. Choose a new password.

Important:

• • You cannot change your password more than once every 24 hours.
  • You cannot reuse a password using only sequential numbers (for example, changing ‘thisismypassword1’ to ‘thisismypassword2’).
  • Your account will be locked if you enter an incorrect password three times.

You can also change your password in the Educator dashboard.

1. The Centre admin will need to go to the ELLA website (www.ella.edu.au) and log in to the Educator dashboard.
2. Enter the multi-factor authentication (MFA) code sent to their email.
3. Select Groups and outcomes.
4. Select Account in the main menu of the Educator dashboard.
5. Select Change password.
6. Choose a new password.

It is recommended to change your ELLA passwords regularly – at least once per term is best practice. Strong passwords should be at least 15 characters long and include a mix of uppercase letters, numbers, and special characters. Here are some tips on creating strong passwords: https://www.cyber.gov.au/learn-basics/explore-basics/passphrases.

This functionality will be released prior to Term 2, 2026.